All is forgiven?

May 15th, 2006

About six months ago, I subscribed to the monthly UMTS-GPRS flatrate of E-Plus aka nationwide cell phone internet 24/7. Theoretically, that is. In the first months, they did not have decent coverage in most parts of the city where I work and even if they did, the connection was shaky at best.
As months passed though, the quality of the service became better and better. It’s still not perfect, but I find myself talking for more than an hour on Skype without interruption these days.
The interesting thing is, E-Plus made me sign a two-year contract, so I cannot cancel for about the next 18 months, regardless of the quality of the service. In the first months, I was upset about paying for a not-very-good service and not being able to opt out, but as time passed and the quality kept improving, so were my feelings about it. Three months ago, if I could have switched for a DSL line, I would have done it, but today I would hesitate. If they keep making improvements to the service quality, I expect that I will not want to cancel my plan after I will have the opportunity to do so.
I wonder if it’s intentional from their side.

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